For any type of problem (Radio, Satellite, Fiber and IP) customers are requested to lodge their complaint preferably on E-mail:
Shimla
Contact Person :
Shift-in-charge
Telephone No : 91- 0177 - 2832679/80
E-Mail ID: nocshimla@stpi.in
Noida:
Contact Person: Shift-in -Charge
Telephone No.:
9868144085/89
E-Mail ID: techstaff@noida.stpi.in
STPI has setup its own gateways and a 24 X 7 state of the art Network Operations Centers to continuously monitor the Softnet Sservices and deliver the committed service uptime of 99.9%.
Round the clock support
Single contact for all outage calls
Calls are handled directly by the engineers
Escalations are built into fault monitoring system .
